Careers
Welcome to MADAJ Piercings, a place where artistry meets elegance in the world of luxury jewelry. Our brand is synonymous with exquisite gold and diamond piercings, each piece crafted with the utmost attention to detail and quality. At MADAJ, we don't just create jewelry; we create experiences that last a lifetime.
As we continue to grow and reach new heights in the luxury jewelry market, we are on the lookout for passionate, talented individuals to join our team. We believe that our success is driven by our people, and we strive to create a work environment that is as unique and vibrant as our products.
OUR OFFERS
Location: Dubai
About MADAJ Piercings:
MADAJ Piercings is a dynamic and growing brand in the luxury jewelry sector, specializing in high-quality gold and diamond piercings. Our commitment to excellence in design and customer service sets us apart in the industry. We are currently seeking an enthusiastic and skilled Online Sales Assistant to join our team and contribute to our online sales efforts.
Job Description:
As an Online Sales Assistant at MADAJ Piercings, you will be the frontline of our online sales operations, playing a crucial role in driving our business forward. This is an excellent opportunity for someone passionate about luxury jewelry and eager to grow within a dynamic e-commerce environment.
Key Responsibilities:
- Engage with customers via phone and online platforms to assist with inquiries, sales, and after-sales service.
- Actively sign up new customers, understanding their needs, and recommending products from our range of gold and diamond piercings.
- Manage online sales processes, including order processing, customer follow-ups, and maintaining high standards of customer satisfaction.
- Work closely with the marketing team to implement sales strategies and promotions.
- Keep up-to-date with product knowledge and industry trends to provide expert advice and support to customers.
- Handle administrative tasks related to online sales, ensuring accuracy in order processing and record-keeping.
Requirements:
- Proven experience in sales, customer service, or a similar role, preferably in the jewelry or luxury goods sector.
- Excellent communication skills, both written and verbal.
- Ability to build rapport with customers and understand their needs.
- Comfortable with technology and capable of managing sales through online platforms.
- A self-starter with the ability to work independently in a remote setting.
- Passionate about luxury jewelry and a keen eye for detail.
- Flexibility in working hours to accommodate customer time zones.
What We Offer:
- A competitive salary and performance-based incentives.
- A supportive and collaborative remote work environment.
- Opportunities for professional growth and development within the company.
- A chance to work with a unique and prestigious product line in the luxury jewelry market.
How to Apply:
If you are excited about the opportunity to be a part of the MADAJ Piercings team, please submit your resume and a cover letter detailing your relevant experience and why you would be a great fit for this role. Applications should be sent to contact@madajpiercings.com.
We look forward to hearing from you!
Location: Dubai
About MADAJ Piercings:
MADAJ Piercings is an esteemed brand in the luxury jewelry industry, specializing in exquisite gold and diamond piercings. We pride ourselves on our exceptional design, quality, and customer service. We are seeking a talented and dynamic Community Manager to enhance our online presence and engage our growing community.
Job Description:
As a Community Manager at MADAJ Piercings, you will be the voice of our brand, connecting with our customers and community across various online platforms. This role is ideal for someone who is passionate about luxury jewelry, excels in customer engagement, and has a knack for growing online communities.
Key Responsibilities:
- Develop and manage our online community strategy to increase brand engagement and loyalty.
- Sign up new customers, handling inquiries, and assist with online sales, ensuring a seamless customer experience.
- Manage and respond to customer interactions on social media platforms, via phone, and through email, providing exceptional service.
- Collaborate with our sales and marketing teams to align community strategies with broader sales goals.
- Create engaging content for our social media platforms and website, reflecting the brand’s voice and ethos.
- Monitor online conversations and participate in them to build brand visibility and customer satisfaction.
- Analyze community engagement and adjust strategies to improve our online presence.
- Coordinate with the marketing team to implement community feedback into marketing strategies and product development.
Requirements:
- Proven experience as a Community Manager or similar role, preferably in the luxury goods or jewelry sector.
- Strong communication and interpersonal skills, with an ability to engage effectively with diverse customer bases.
- Experience in managing social media platforms and online communities.
- Excellent organizational skills and ability to multitask.
- Passionate about luxury jewelry with a customer-oriented mindset.
- Tech-savvy with an understanding of the latest trends in digital and social media marketing.
What We Offer:
- Competitive salary with performance incentives.
- The opportunity to work with a luxury brand and be part of an innovative and creative team.
- A flexible, remote working environment.
- Professional growth opportunities within a growing company.
How to Apply:
If you are excited to help shape the voice of MADAJ Piercings and connect with our community, please send your resume and a cover letter explaining why you would be perfect for this role. Include examples of your previous work or strategies you have implemented successfully in a similar position. Applications should be sent to contact@madajpiercings.com.
Join us at MADAJ Piercings and help us engage and expand our vibrant community of luxury jewelry enthusiasts!
Location: Dubai
About MADAJ Piercings:
MADAJ Piercings is a distinguished brand in the luxury jewelry industry, known for our exquisite and high-quality gold and diamond piercings. Our commitment to craftsmanship and customer satisfaction sets us apart. We are now looking to expand our team with a dedicated Manufacturing Coordinator who will play a key role in streamlining our production processes and managing customer interactions.
Job Description:
The Manufacturing Coordinator at MADAJ Piercings will be an integral part of our operations, ensuring the smooth running of our manufacturing processes while also engaging with our customer base. This role is ideal for someone with a blend of production oversight skills and customer service expertise, especially within the luxury goods or jewelry industry.
Key Responsibilities:
- Oversee and coordinate daily manufacturing operations, ensuring efficiency and adherence to quality standards.
- Act as a point of contact for customer inquiries, sales, and support, both over the phone and online, effectively representing the MADAJ brand.
- Facilitate new customer acquisition and maintain excellent relationships with existing clients, enhancing customer satisfaction and loyalty.
- Collaborate with different departments, including sales and design teams, to ensure alignment of manufacturing schedules with customer demands and product launches.
- Monitor inventory levels and coordinate with suppliers to ensure timely availability of materials.
- Implement process improvements to optimize manufacturing efficiency and product quality.
- Manage and report on production metrics, providing insights and recommendations to senior management.
Requirements:
- Proven experience in manufacturing coordination or similar role, preferably in the jewelry or luxury goods sector.
- Strong organizational and communication skills, with an ability to multitask effectively.
- Customer-oriented mindset with experience in customer service or sales.
- Familiarity with production planning and quality control principles.
- Ability to work collaboratively in a team and manage cross-departmental relationships.
- Proficient in using various software tools for inventory and production management.
What We Offer:
- A competitive salary and benefits package.
- Opportunity to work with a leading brand in the luxury jewelry market.
- A dynamic and supportive work environment with opportunities for professional growth.
- The chance to be a part of a creative and passionate team.
How to Apply:
If you are passionate about both manufacturing excellence and customer engagement, and are looking for a role where you can make a significant impact, please send us your resume and a cover letter. Your cover letter should highlight your relevant experience and why you believe you are a perfect fit for this role at MADAJ Piercings. Applications should be sent to contact@madajpiercings.com.
We look forward to welcoming a new Manufacturing Coordinator to our MADAJ Piercings team!
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