Privacy Policy

Last Updated: July 2025

This Privacy Policy describes how Madaj Piercings ("we", "our", "us") collects, uses, and protects your personal information when you visit or use our website, www.madajpiercings.com, or interact with our services.

1. Personal Information We Collect

We may collect or process the following categories of personal information, depending on how you interact with our website and services:

• Contact details: name, address, billing and shipping addresses, email, phone number
• Order and payment information: products purchased, order history, payment details (processed securely by third parties)
• Account information: username, password, preferences and settings (if you create an account)
• Device and usage data: IP address, browser type, device details, and website usage information (collected via cookies and analytics tools)
• Communications: information you provide when you contact our support or interact with us by email or other means

2. How We Use Your Personal Information

• To process and deliver your orders, including order confirmations, shipping, and returns
• To communicate with you about your orders, questions, or promotions
• To improve our website, products, and customer experience
• For marketing, analytics, and to display personalized advertisements (where permitted by law)
• To prevent fraud and ensure the security of our website and services
• To comply with legal obligations

3. Sharing Your Information

We may share your personal information with trusted third parties, including:

• Shopify (our e-commerce platform), payment processors, shipping providers, and marketing tools (e.g., Google, Meta/Facebook, Klaviyo) to provide and improve our services
• Authorities or legal advisors, if required by law or to protect our rights and the security of our users

We do not sell your personal data to third parties.

4. Cookies and Tracking Technologies

We use cookies and similar technologies to operate our website, analyze performance, and personalize your experience. Please see our Cookies Policy for more details.

5. Your Rights and Choices

• You may request access to, correction, or deletion of your personal data by contacting us at contact@madajpiercings.com
• You may unsubscribe from marketing emails at any time using the link provided in our emails
• You can manage your cookie preferences via your browser settings

6. Data Security

We take reasonable steps to protect your personal data, but please note that no method of transmission or storage is completely secure.

7. Children’s Privacy

Our website and services are not intended for children under the age of majority in your jurisdiction. We do not knowingly collect personal information from children.

8. International Transfers

Your data may be transferred and processed outside your country of residence, including in jurisdictions that may not offer the same level of data protection.

9. Changes to This Policy

We may update this Privacy Policy to reflect changes to our practices or for legal or regulatory reasons. The most current version will always be available on our website, with the effective date noted above.

10. Contact Us

For questions about this Privacy Policy or your personal data, please contact us at:
contact@madajpiercings.com