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Terms of use

Last updated: July 5, 2025

Welcome to Madaj Piercings. These Terms of Use (“Terms”) govern your access to and use of our website and services. By using our website, www.madajpiercings.com, or placing an order, you agree to be legally bound by these Terms. Please read them carefully before using our site.


1. Acceptance of Terms

By accessing or using the Madaj Piercings website, you acknowledge that you have read, understood, and agree to be bound by these Terms, along with any additional terms and conditions referenced herein or made available through the website. If you do not agree with these Terms, you must refrain from using the website.


2. Eligibility

To use our website or make a purchase, you must be at least 18 years old or have the legal capacity to enter into a binding contract in your jurisdiction. By using the website, you represent and warrant that you meet these eligibility requirements.


3. User Conduct

By accessing or using the Madaj Piercings website, you agree to use it only for lawful purposes and in a manner that does not infringe on the rights of others or restrict or inhibit anyone else’s use and enjoyment of the website.

  • You must not use the website to harass, abuse, threaten, impersonate, or intimidate others.
  • You must not post or transmit any unlawful, harmful, defamatory, obscene, or otherwise objectionable content.
  • You must not attempt to gain unauthorized access to the website, accounts, or computer systems connected to the website.
  • You must not use automated means (bots, scrapers, etc.) to access or collect data from the website without our prior written permission.
  • You must not interfere with or disrupt the operation of the website or the servers or networks connected to the website.

We reserve the right to suspend or terminate access to the website for anyone who violates these rules or engages in any behavior we deem inappropriate or unlawful.


4. Account Creation

To access certain features of the website, you may be required to create a user account. You are responsible for maintaining the confidentiality of your account information and for all activities that occur under your account. You agree to provide accurate, current, and complete information at all times.


5. Product Information and Sales

Madaj Piercings provides information and offers for sale various jewelry products through the website. We strive to accurately display the products, including their descriptions and prices. However, all product information, images, and descriptions are provided as a guide and may differ slightly from the final piece due to the artisanal nature of our jewelry. We do not guarantee the accuracy, completeness, or availability of such information.

By placing an order, you are responsible for providing accurate and up-to-date information. You agree to pay the total amount specified at the time of purchase, including any applicable taxes and shipping fees. All prices are displayed in the currency indicated on the website, and payment is processed securely.


6. Orders, Shipping and Returns

When you place an order through our website, we will make reasonable efforts to fulfill your order and deliver it to the address provided within the estimated timeframe. Shipping times may vary depending on your location and external factors such as customs procedures. Madaj Piercings is not responsible for shipping delays caused by carriers or customs authorities.

If you are not fully satisfied with your purchase, you may return it within 30 days of delivery, provided the item is unworn, in its original condition and packaging, and accompanied by all documentation. Please see our Shipping and Returns Policy for full details. You are responsible for return shipping costs unless the return is due to our error or a defective product.


7. Intellectual Property

The Madaj Piercings website and its contents, including but not limited to logos, trademarks, text, images, graphics, videos, and software, are protected by intellectual property laws and belong to Madaj Piercings or its licensors. You may not use, reproduce, distribute, or modify any part of the website or its contents without prior written permission.


8. Disclaimer of Warranties

The Madaj Piercings website is provided on an "as is" and "as available" basis, without any warranties or representations, express or implied. Madaj Piercings disclaims all warranties, including but not limited to the accuracy, completeness, reliability, or availability of the website or its content.


9. Limitation of Liability

To the extent permitted by applicable law, Madaj Piercings and its affiliates, officers, directors, employees, agents, and suppliers shall not be liable for any indirect, incidental, special, or consequential damages arising out of or in connection with the use of the website, products, or these Terms.


10. Indemnification

You agree to indemnify, defend, and hold harmless Madaj Piercings and its affiliates, officers, directors, employees, agents, and suppliers from any claims, liabilities, damages, losses, costs, or expenses arising out of or in connection with your use of the website or any violation of these Terms.


11. Modifications to the Terms

Madaj Piercings reserves the right to modify or update these Terms at any time without prior notice. The updated Terms will be posted on the website, and your continued use of the website constitutes your acceptance of the modified Terms.


12. Governing Law and Jurisdiction

These Terms and any dispute arising out of or in connection with the Madaj Piercings website shall be governed by and construed in accordance with the laws of the United Arab Emirates. Any legal actions or proceedings relating to these Terms shall be exclusively submitted to the competent courts of the Emirate where our operating entity is registered.


13. Legal Entity

Madaj Piercings is a brand owned and operated by SMD International LLC, a Limited Liability Company incorporated with Sharjah Media City (Shams), UAE, under license number: 2434040.01.


14. Contact Us

If you have any questions or concerns regarding these Terms or the Madaj Piercings website, please contact us at contact@madajpiercings.com.